Privacy Policy

25+ Years of Expertise & Unwavering Commitment to Quality

Privacy Policy for Lube Tradeways

At Lube Tradeways, the authorized CFA and Industrial Lubricants Distributor for Hindustan Petroleum Corporation Limited (HPCL) in Chandigarh, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (lubetradeways.com), interact with our services, or engage with our HPCL lubricants distribution business. We comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act), and other applicable laws to ensure transparency and security for users in North India, including Punjab, Jammu & Kashmir, and Himachal Pradesh.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not provide your information.

1. Information We Collect

We collect personal and non-personal data to provide efficient HPCL lubricant solutions and enhance your experience:

Personal Information: Name, email address, phone number, company details, shipping address, and payment information when you inquire about HPCL oils, greases, or place orders.
Usage Data: IP address, browser type, device information, pages visited, and time spent on lubetradeways.com (via cookies and analytics tools like Google Analytics).
Business-Related Data: For B2B clients, such as fleet operators or industrial users, we may collect job titles, organization details, and lubricant requirements to offer tailored HPCL products.
Newsletter Subscriptions: Email and preferences when subscribing to Lube Insights for HPCL tips.

We do not collect sensitive data (e.g., financial details beyond necessary for transactions) unless required for service delivery.

2. How We Use Your Information

Your data helps us operate our Chandigarh-based HPCL distribution efficiently:

Service Delivery: Process inquiries, quotes, orders, and deliveries of HPCL lubricants, automotive oils, industrial greases, and specialty fluids.
Communication: Send order confirmations, updates on HPCL products, and responses to your queries via email or phone.
Marketing: With consent, share promotional content like HPCL grease discounts or Lube Insights newsletters (opt-out available anytime).
Improvement: Analyze usage to optimize our website for North India users, e.g., improving search for “HPCL hydraulic oils Punjab.”
Legal Compliance: Fulfill obligations under DPDP Act or other regulations.

3. Sharing Your Information

We do not sell your data. We may share it with:

Trusted Partners: HPCL for order fulfillment, logistics providers (e.g., for deliveries to J&K or Himachal), and payment processors.
Service Providers: Third-party tools for analytics (e.g., Google) or email marketing (e.g., Mailchimp), all bound by confidentiality.
Legal Requirements: If mandated by law, government authorities, or to protect our rights.
Business Transfers: In case of merger or acquisition, with notice to you.

All shared parties must adhere to data protection standards.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on lubetradeways.com:

Essential Cookies: For site functionality, like remembering cart items for HPCL product orders.
Analytics Cookies: Track visits to improve content on industrial lubricants.
Marketing Cookies: Personalize ads for HPCL greases based on your browsing.

You can manage cookies via browser settings. For more, see our Cookie Policy (linked below). Note: Disabling cookies may limit site features.

5. Data Security

We implement robust measures to protect your data:

Encryption for sensitive information (e.g., SSL on lubetradeways.com).
Access controls and firewalls at our Chandigarh headquarters (Plot No. 106, Industrial Area, Phase 1).
Regular audits to prevent breaches.

While we strive for security, no system is infallible. Report concerns to privacy@lubetradeways.com

6. Your Rights

Under DPDP Act and applicable laws, you have rights to:

Access, correct, or delete your data.
Withdraw consent for marketing (e.g., unsubscribe from Lube Insights).
Object to processing or request data portability.

Email requests to privacy@lubetradeways.com with proof of identity. We respond within 30 days.

7. Third-Party Links

Our site may link to HPCL or partners. We are not responsible for their privacy practices—review their policies.

9. Changes to This Policy

We may update this policy to reflect changes in laws or services. Revisions will be posted here with the new effective date. Continued use implies acceptance.

10. Contact Us

Questions about our privacy policy?
Contact: Lube Tradeways Plot No. 106, Industrial Area, Phase 1, Chandigarh – 160002, India
Email: privacy@lubetradeways.com
For HPCL lubricant inquiries, visit our Products & Services page.

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About Us

Welcome to Lube Tradeways, led by Anurag Verma, your premier authorized industrial lube distributor (ILD) and CFA for HPCL in Chandigarh. With over 25 years of partnership and excellence, we deliver premium HPCL lubricants that power India’s industrial sectors—minimizing downtime with API- and ISO-certified products.